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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandon Murphy

December 9, 2025

5  out of  5
rating by Brandon Murphy
"Great folks over at State Farm, Mark Hilemans office. The management is always so friendly, and they always do the most when it comes to getting to know me and my family, and our needs. Thanks Mark!"
We responded:
"Thank you, Brandon! I'm happy to hear that you and your family feel well taken care of by our team. We truly value getting to know our customers and ensuring their needs are met. Your kind words about our management mean a lot to us. Let us know if there's anything else we can do for you!"
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Patty Perez

December 5, 2025

5  out of  5
rating by Patty Perez
"My brother recommended this insurance agency and Damien called me and gave me good information and prices that I was happy. He answered all my questions and didn’t take long to get the paperwork over the phone."
We responded:
"Thank you, Patty! I'm glad Damien could provide you with helpful information and pricing that met your needs. It's great to know he was able to answer your questions efficiently. If there's anything else we can assist you with, feel free to reach out!"
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Yvonne Garcia

December 5, 2025

5  out of  5
rating by Yvonne Garcia
"I was looking for a new insurance carrier and I was extremely surprised with the savings Damien was able to get for me. He has been with me at every step ensuring I completed everything I needed to continue to save. I appreciate his willingness to help me. Thank you team for saving me a lot of money 🥰"
We responded:
"Thank you, Yvonne! I'm so happy to hear about your positive experience with Damien. It's wonderful that he could assist you in finding significant savings and guide you through the process. Our team is always here to help with any of your insurance needs. Thanks for choosing us!"
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Stanley Brite

December 3, 2025

5  out of  5
rating by Stanley Brite
"Thank you Damian for your help and your service"
We responded:
"Stanley, thank you for your feedback! I'm happy to hear that Damian was able to assist you effectively. We appreciate your support and look forward to helping with any future insurance needs. Let us know if there's anything else we can do for you!"
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Jazmaine Austin

November 13, 2025

5  out of  5
rating by Jazmaine Austin
"I searched everywhere local and internet for insurance and I got outrageous quotes. I got a call from Damien with this agency and he was the best got my rates at an affordable amount. Also I had an issue when I bought a new vehicle and he made one phone call and got it taken care of in a matter of minutes. I would highly recommend Damien with State Farm for any insurance needs."
We responded:
"Thank you, Jazmaine, for sharing your experience! I'm happy to hear that Damien was able to assist you with affordable rates and quickly resolve your issue. Your recommendation means a lot to us. If you have any more insurance needs, feel free to reach out!"
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Jael Fajner

October 3, 2025

5  out of  5
rating by Jael Fajner
"The customer service here is AMAZING. Rick Drew is always ready to answer all of my questions! Super professional and friendly. Extremely knowledgeable. And always, always there for me the SAME day. I'm absolutely PROUD to have Rick Drew be my insurance agent 😊👍 Definitely recommend!!"
We responded:
"Thank you Jael for your business. Rick does a great job explaining how auto insurance, home insurance and life insurance work when you need it most."
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Ashley Palos

October 2, 2025

5  out of  5
rating by Ashley Palos
"Damian at State Farm was professional, knowledgeable, and efficient. He took the time to walk me through everything, answered all my questions, and made sure I understood my coverage. Great service!"
We responded:
"Thank you, Ashley! I'm happy to hear that Damian provided you with professional and efficient service. It's great that he was able to answer all your questions and ensure you understood your coverage. We appreciate your feedback and are here if you need anything else!"
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J. Ernesto Flores

September 23, 2025

5  out of  5
rating by J. Ernesto Flores
"Great Service! I appreciate working with Damien, always ready to help, understand my needs and see if any new discounts apply."
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Larry Logan

September 11, 2025

5  out of  5
rating by Larry Logan
"Damien Garcia helped us reduce and modify our homeowners policy. He answered any questions we had. Gtrat, thorough job, Damien. Thanks"
We responded:
"Thank you, Larry! I'm happy to hear that Damien was able to assist you with your policy and address all your questions. We appreciate your feedback and are always here to help with any insurance needs you may have. Thanks for choosing us!"
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YOLANDA DE ELON

August 18, 2025

1  out of  5
rating by YOLANDA DE ELON
"Nada recomendable State Farm Insurance, el agente Anthony, siempre presionando por conseguir más recomendaciones de clientes, muy molesto y aparte nos asignó una póliza para 6 meses en donde no ha habido ningún cambio por medio de nosotros Pero el precio aumentó de 533.02 al mes a 731.87, un incremento que se le pidió lo revisará e hizo caso omiso, tuvimos que tomar alternativas en otra aseguranza , muy poco PROFESIONAL, NADA RECOMENDABLE"
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Jessica Cruz

August 2, 2025

5  out of  5
rating by Jessica Cruz
"Arden was so helpful and gave me a way better deal than my previous insurance!!! Call and ask for her!!!"
We responded:
"Thank you, Jessica! I'm happy to hear Arden was able to assist you and provide a better deal. We appreciate your recommendation and are here if you need anything else. Thanks for choosing us!"
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Ryan Juarez

June 11, 2025

1  out of  5
rating by Ryan Juarez
"Price just goes up every 3 months and they just sign you to new policy without your signature"
We responded:
"Hi Ryan, I’m really sorry to hear how frustrating this has been. While we understand how increases can be upsetting, the pricing for policies is determined at the corporate level and isn’t something set by our local office. That said, we’re always here to walk through your coverage, explore any available adjustments, and make sure you’re aware of all your options."
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Richard Drew

May 30, 2025

5  out of  5
rating by Richard Drew
"Mark has strong knees and great form!"
We responded:
"Thank you for your review, Richard! I'm happy to hear you appreciated our efforts. We’re always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
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Chirona Herreras

May 28, 2025

1  out of  5
rating by Chirona Herreras
"1 star is way more than this agency deserves. I started with them because I had a great deal but after 3 months it went down hill. I’ve worked in insurance before and I can tell you, these agents are severely under-trained. They cannot explain why my policy was constantly “reinstated”, they could not explain why my bill went from $100 to $350 from one month to another(mid policy term), and they most certainly did not send ANY notice of cancellation! I always treated each of them with respect because I know how customer service can be but come on…no one is willing to offer the simplest help. I did everything by the book because I know the back ends of insurance. This agency is the worst place I have ever encountered."
We responded:
"I am sorry to hear your experience was so poor. I attempted to look up your account and could not find your house hold in my system. I believe my office was not managing your account. "
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david guerra

May 21, 2025

5  out of  5
rating by david guerra
"Called looking for help with Insurance Damien came threw for me, got me a great deal I am very happy with my policy. Recommend this company to anyone looking for a great deal. Don't forget to ask for Damien total professional agent. Once again thank you.."
We responded:
"Thank you, David, for sharing your experience! I'm glad to hear that Damien was able to assist you and secure a great deal on your policy. Your recommendation means a lot to us. If you have any more questions, feel free to reach out anytime. We're here to help!"
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Geonidas

March 21, 2025

5  out of  5
rating by Geonidas
"Anthony was the reason I chose and came back to state! Awesome service!"
We responded:
"Thank you, Geonidas, for sharing your experience! I'm happy to hear that Anthony's service made such a positive impact on your decision to choose us. We're here to assist you with any of your insurance needs, so feel free to reach out anytime!"
Profile photo of Oliver Henderson

Oliver Henderson

March 19, 2025

5  out of  5
rating by Oliver Henderson
"I woukd like to take a moment to thank Mr. DAMIEN Garcia for taking the time to explain and to go over my policy in detail. He answered all my questions and made me feel like I am an important client so I want to tank him for his outstanding customer service"
We responded:
"Thank you, Oliver, for sharing your experience! I'm glad to hear that Damien took the time to thoroughly explain your policy and address all your questions. We appreciate your kind words about his outstanding service. If you have more questions, feel free to reach out to our office anytime."
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Zarghoona Yousafzai

February 16, 2025

1  out of  5
rating by Zarghoona Yousafzai
"I am not satisfied with their services, they canceled my policy before, without any valid reason"
We responded:
"Hi, Zarghoona. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at any time."
Profile photo of Philip Zheng

Philip Zheng

December 10, 2024

5  out of  5
rating by Philip Zheng
"I am very happy with a recent switching from All State auto insurance to Staye Farm auto insurance. The agent, Mark Hileman, was very friendly and informative. Especially, Anthony helped me on the setup of the beacon, and explained how the beacon works. I am very happy with the new insurace rate and the service that I have received."
We responded:
"Philip, I'm glad you're satisfied with your switch to State Farm! It's wonderful to know that Anthony provided you with friendly and informative service. We're happy you appreciate the new insurance rate and the assistance with the beacon setup. If you have any further questions or need assistance, our office is always here to help!"
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destiny castro

December 2, 2024

5  out of  5
rating by destiny castro
"Damien was a gem to work with! He took care of me over the weekend for my brand new car. I appreciate the service and walking me through the coverage. Plus helping me save on my rate! Highly recommend!"
We responded:
"Damien is indeed a valuable member of our team, and I'm glad he could assist you. It's wonderful to know that he helped you understand your coverage and save on your rate. We truly appreciate your recommendation and look forward to being here for any future needs you may have!"
Profile photo of Holland Truong

Holland Truong

September 18, 2024

5  out of  5
rating by Holland Truong
"I got three different policies today and was helped by Damien who I was very happy as well as very satisfied with his service!!! With all being said I highly recommend Damien’s service as an individual as well as the office’s service as a whole!!!"
We responded:
"Thank you, Holland, for your wonderful review! I'm glad to hear that Damien provided you with excellent service while setting up your three policies. Your recommendation means a lot to us, and we're grateful for your trust in our office. If you need any further assistance, don't hesitate to reach out. - Mark Hileman - State Farm Insurance Agent, San Antonio, TX"
Profile photo of Kayle Phillips

Kayle Phillips

August 20, 2024

5  out of  5
rating by Kayle Phillips
"The staff is always super friendly and helpful. Huge shout out to Damien Garcia for great customer service! I always recommend this place to any friends/ family because of all the positive experiences I've had with this place."
We responded:
"Kayle, thank you for your kind words and for recommending our office to your friends and family. I'm happy to hear that Damien and the rest of our team have provided you with great customer service. We're always here to help with any of your insurance needs. - Mark Hileman - State Farm Insurance Agent, San Antonio, TX"
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Veronica Martinez

July 29, 2024

5  out of  5
rating by Veronica Martinez
"This review is way overdue about a month late, but last month I was in great need of a better auto policy because it felt like my premium was getting higher every other month. But then I finally listened to our friends recommendation to call the State Farm office and boy did Anthony really deliver! I was saving us $130 on just car insurance alone! He really took the time to listen to what I needed and explain each coverage before I made my decision, his patience and dedication to helping me find the best one really was exceptional service like no other! On a scale of 1 to 10, it’s a 20 for me! Thank you again, Anthony for everything !✨☺️"
We responded:
"Hey Veronica! Thanks a ton for sharing your experience! I'm so glad Anthony could help you find a better auto policy and save you money! It's awesome to know he took the time to listen and explain everything to you. Your satisfaction means a lot to us! If you ever need anything else, we're here for you! - Mark Hileman - State Farm Insurance Agent, San Antonio, TX"
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Cinjoe Vidaurri

July 13, 2024

5  out of  5
rating by Cinjoe Vidaurri
"He helped me out on my insurance with 20% off."
We responded:
"Always glad to help with auto insurance"
Profile photo of Maria Calderón

Maria Calderón

June 27, 2024

5  out of  5
rating by Maria Calderón
"Mi asesor Antony fue muy atento y paciente conmigo me ayudó mucho gracias a su paciencia y esmero logré asegurar mi vehículo porque me dio varias cotizaciones y pude escoger cuál de los beneficios de state farm me podrían servir para lo que yo puedo pagar mensualmente de nuevo gracias Antony por la ayuda que me brindaste y a escoger un buen seguro"
We responded:
"¡Muchas gracias por su comentario, Maria! Nos alegra saber que Antony fue muy atento y paciente contigo, y que le ayudó a asegurar su vehículo proporcionándote varias cotizaciones para que pudiera escoger la opción que mejor se ajustara a sus necesidades y presupuesto. Apreciamos mucho sus amables palabras y su confianza en nosotros. Si necesita más asistencia en el futuro, no dude en contactarnos. ¡De nuevo, gracias a usted y que tenga un excelente día! - Mark Hileman - State Farm Insurance Agent, San Antonio, TX"